(4.6 / 5)14+ Ratings

Disney Cruise Line Reviews

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4.6
14 Reviews
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About Disney Cruise Line

Disneycruise.disney.go.com is the official website for Disney Cruise Line, a cruise line operation that is a subsidiary of The Walt Disney Company. The company was incorporated in 1996 and is domiciled in London, England, with their operational headquarters located in Celebration, Florida.

The website allows users to explore award-winning family cruises featuring world-class entertainment, modern amenities, and legendary service to worldwide ports of call in The Bahamas, the Caribbean, Alaska, Europe, Mexico, Canada, and more.

Disney Cruise Line offers a fleet of stunning vessels that pay homage to the grand era of the luxury ocean liner. Each magnificent ship brims with restaurants, nightclubs, shops, and recreational facilities that make cruising a pleasure for Guests of all ages. With so much to experience built right in, getting there is half the fun!

The website also provides information about the 6 ships that make up the Disney Cruise Line fleet, including size, onboard dining and entertainment, their ports-of-call, and more. Users can find a Disney Cruise and view prices directly on the website.

In addition, the website provides information about Disney Cruise Line's part of the Disney Collection, which is available for Members who purchase directly from Disney. Users can sail to spectacular ports of call and enjoy world-class Disney entertainment and service along the way.

Remember, the magic of a Disney Cruise goes far beyond just seeing Disney characters. It's about creating unforgettable memories with your loved ones. Enjoy your magical journey!

Disney Cruise Line Pros & Cons

Pros of Disney Cruise:

  • Variety of Activities: Disney Cruise Line offers a wide range of activities for all age groups, including kids' clubs, teen clubs, adults-only bars and restaurants, and various onboard entertainment options.
  • Relaxation: The cruise environment is designed for relaxation, with options like the spa, adults-only pool areas, and quiet time on the deck.
  • Personalized Service: The crew provides personalized and high-quality service, often knowing family names and kids' preferences.
  • Multigenerational Vacations: The cruise excels at accommodating mixed-generation groups with various activities and amenities.
  • Unique Dining Experiences: The cruise offers unique dining experiences, such as Marvel and "Frozen" dinner shows, and exclusive restaurants like Palo and Enchanté.
  • Exploration: The cruise allows for exploration of different places, including various ports and Disney's private island, Castaway Cay.

Cons of Disney Cruise:

  • Cost: Disney cruises are not cheap, and the cost can be a significant drawback for many families.
  • Limited Internet Access: Internet access is limited and expensive, making it difficult to stay connected with the outside world.
  • Planning Stress: The planning process for a Disney cruise can be stressful due to the need for extensive documentation and early booking of activities.
  • Luggage Management: Boarding a Disney cruise can be challenging, especially for families with young children and multiple pieces of luggage.
  • Crowded Spaces: The pool and other public areas can be crowded, which may detract from the experience.

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Disney Cruise Line Customer Reviews (14)

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Disney Cruise Line Customer’s Q&A

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Disney Cruise Line Features and Benefits

Disney Cruise Line offers a magical and enchanting experience with unique features and benefits. Here are some key highlights:

  • Character Meet and Greets: Guests can meet their favorite Disney characters onboard.
  • Broadway-style Shows: Live entertainment is presented every night onboard, including three Broadway-style shows.
  • Themed Parties and Water Slides: These are popular onboard activities for both kids and adults.
  • Spacious Staterooms: Designed for families, with split bathrooms and privacy curtains. The largest rooms can accommodate up to seven guests.
  • Youth Clubs and Adult-Exclusive Areas: Disney offers kids, teens, and adults their own dedicated spaces, so families can have together time and alone time.
  • Themed Sailings: Disney Cruise Line offers a limited number of themed sailings, including Pixar Day at Sea and Marvel Day at Sea itineraries. These cruises up the ante with specialty shows and character appearances from beloved franchises.
  • Special Holiday Cruises: During these sailings, guests can enjoy themed food and beverage options, specialty entertainment, and much more.
  • Concierge-Level Rooms: These elevate the overall cruise experience.
  • Castaway Club: Disney Cruise Line's loyalty program for repeat guests.

Remember, the magic of a Disney Cruise goes far beyond just seeing Disney characters. It's about creating unforgettable memories with your loved ones. Enjoy your magical journey!

Disney Cruise Line Pricing

Disney Cruise Line offers a variety of packages and vacations. The average Disney cruise price starts around $800 to $1,600 per person for a 1- to 3-night Disney cruise in an inside room. The length of the trip, ports of departure and arrival, and travel dates all affect pricing.

Disney Cruise Line packages include weddings and vow renewals, hotel stays at Walt Disney World and select ports, or Adventures by Disney cruise packages. It's also possible to extend your vacation—before or after your Disney cruise—and enjoy some extra time to explore with a hotel stay in or near your port of departure or arrival.

For more detailed pricing, it's recommended to visit the official Disney Cruise Line website.

Payment Method

The Disney Cruise Line accepts U.S. dollars (USD) as payment for cruise packages. They offer flexible payment options. With as little as 20% down, you can book your dream vacation and pay at your own pace.

For assistance with reservations that have been paid in full, made with a Future Cruise Credit, or booked under a restricted rate or the Concierge category, please call the Disney Cruise Line Contact Center at (800) 951-3532. The contact center is open Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time. Guests under 18 years of age must have parent or guardian permission to call. If the reservation was booked through a Travel Agency, please contact the travel agent. If the reservation was booked through Disney Vacation Club, please contact Member Services at (800) 800-9800.

Disney Cruise Line FAQs

FAQ

Disney Cruise Line Alternatives

Here are some alternatives to Disney Cruise Line:

  1. Carnival Cruise Line: Known for its fun-filled cruise experiences, Carnival offers a wide range of activities and entertainment options for all ages.

  2. Royal Caribbean International: This cruise line is famous for its innovative ships, exciting itineraries, and family-friendly offerings.

  3. Norwegian Cruise Line: Norwegian is known for its "Freestyle Cruising" concept, which offers flexibility and freedom with no set dining times or formal dress codes.

  4. MSC Cruises: This cruise line offers a blend of European charm and modern elegance with a variety of onboard activities and dining options.

  5. Princess Cruises: Princess is renowned for its innovative ships, providing a high-quality cruise experience with personalized service.

  6. Celebrity Cruises: Celebrity is known for its modern luxury cruising experience, offering gourmet cuisine, world-class service, and sophisticated onboard activities.

  7. Holland America Line: This cruise line is known for its classic cruising experience, with a focus on culinary experiences, live music, and personalized service.

  8. Costa Cruises: Costa offers a taste of Italian lifestyle and hospitality, with a wide range of entertainment and dining options.

  9. Cunard Line: Cunard is known for its luxury ocean travel, offering elegant accommodations, fine dining, and enriching onboard activities.

  10. Viking Ocean Cruises: Viking offers destination-focused itineraries with onboard cultural enrichment activities and all-inclusive cruising experience.

Each of these cruise lines offers unique features and experiences, so the best choice depends on personal preferences and expectations for the cruise vacation. Remember to check each cruise line's website for the most up-to-date information and offerings.

FAQ

How To Open A Disney Cruise Line Account?

To create an account on disneycruise.disney.go.com, follow these steps:

  1. Visit the Disney Cruise Line website.
  2. Look for the option to create a MyDisney account.
  3. Provide the following details:
    • Email address: This becomes your "Member Name".
    • Password: You will be asked to select this.
    • First and last name
    • Birth date
    • Address with ZIP or postal code

If you've already registered for an account with another Disney website, there's no need to register again with Disney Cruise Line. Your username or email and password will be recognized by all Disney sites.

Once you register for a MyDisney account, you can make, review, and pay for reservations online. You’ll also have the option to get updates and special offers from Disney Cruise Line and Disney Parks and Resorts around the world. You can also receive The Disney Insider Newsletter featuring up-to-the-minute news and special announcements about Disney Cruise Line and other parts of the Disney family.

For assistance with your Disney Cruise, please call (800) 951-3532. Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time. Guests under 18 years of age must have parent or guardian permission to call. If the reservation was booked through a Travel Agency, please contact the travel agent. If the reservation was booked through Disney Vacation Club, please contact Member Services at (800) 800-9800. Once a reservation is cancelled, original availability and pricing are not guaranteed. If the reservation is reinstated, it will be priced at the current prevailing rate and category availability. If the reservation was booked under a special promotion, the offer may not be able to be reinstated.

FAQ

Disney Cruise Line Return Policy?

The Disney Cruise Line has a Flexible Refund Policy. This policy is applicable to reservations. Guests with COVID-19-related health concerns can receive a full refund in their original form of payment without Disney-imposed cancellation fees or apply their fare toward a future sail date within 14 days of sailing.

To modify or cancel a cruise reservation, one can log in to their MyDisney account via My Reservations and select “Modify Reservation.” From the Modify Reservation page, changes can be made to the sail date, travel party, stateroom or the reservation can be cancelled. Cancellation fees may apply in certain situations. Refunds will be processed in the original form(s) of payment.

For sailings booked on or after December 9, 2022, guests who test positive for COVID-19 within 10 days of their sail date can receive a refund in their original form of payment without Disney-imposed cancellation fees or apply their cruise fare toward a future sail date.

For assistance with reservations that have been paid in full, made with a Future Cruise Credit, or booked under a restricted rate or the Concierge category, please call the Disney Cruise Line Contact Center at (800) 951-3532. The contact center is open Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time. Guests under 18 years of age must have parent or guardian permission to call. If the reservation was booked through a Travel Agency, please contact the travel agent. If the reservation was booked through Disney Vacation Club, please contact Member Services at (800) 800-9800. Once a reservation is cancelled, original availability and pricing are not guaranteed. If the reservation is reinstated, it will be priced at the current prevailing rate and category availability. If the reservation was booked under a special promotion, the offer may not be able to be reinstated.

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